Many years ago, one stormy night, it
was raining heavily in
Philadelphia, USA. An elderly man and
his wife entered the
lobby of a small hotel. The couple
approached the front desk clerk.
“Could you possibly give us a room
here?” – the husband asked.
The clerk was a friendly man with a
winning smile. He looked
at the couple and explained that there
were three conventions
in town. He said “All of our rooms are
filled, but I can’t send a
nice couple like you out into the rain at
one o’clock in the
morning. Would you like to sleep in my
room? It’s not exactly
a suite, but it will be good enough to
make you comfortable
for the night.”
The clerk said again. “Don’t worry
about me, I will adjust myself fine”.
Then the couple agreed to sleep in the
The next morning, when the old man
was paying the bill, he said
to the clerk, “You are a very kind man.
You are suitable to be
the manager of the best hotel. Maybe
someday I will build one for you.”
The clerk looked at them and smiled.
The three of them had
a good laugh. The elderly couple were
satisfied a lot with the
nice friendly nature of the clerk in that
hotel. Because finding
such kind of both friendly and helpful
persons is not easy.
Two years passed. The clerk had
almost forgotten the incident.
One day he received a letter from the
old man. He asked the clerk
to pay a friendly visit to New York.
The old man met the clerk in New
York, and led him to the corner
of Fifth Avenue and 34th Street. Then
he pointed to a great new
building there, a pale reddish stone,
with turrets and watchtowers
thrusting up to the sky.
The old man said “That is the hotel I
have just built for you to manage”
“You must be joking” – the young man
“Im sure Im not joking. From today
onwards you will be the manager
of this hotel” – said the older man, a
smile playing around his mouth.
The older man’s name was William
Waldorf-Aster, and that
magnificent structure was the world
famous, costliest, and luxurious
“Waldorf-Astoria Hotel”. The young
clerk who became its first
manager was George C. Boldt. This
young clerk never expected
the luck of becoming the manager of
the world’s most glamorous
We underestimate the power of our
friendliness, our smile, our
touch, our small help, kind word, a
small act of caring. But really
they touch many hearts. One day they
can change our life.